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Refund Policy

Last updated: July 13, 2026

All sales, subscriptions, and one-time charges are strictly final and non-refundable. IbraSoft does not offer refunds, credits, or proration under any circumstances, including but not limited to:

  • Partial billing cycles or unused subscription periods;
  • Unused scrubbing credits or API volume;
  • Dissatisfaction with scrubbing results, data accuracy, or service features;
  • Downtime or service interruptions caused by third-party data registries (such as the FTC, FCC, or state agencies) or network carrier maintenance;
  • Accidental purchases, upgrades, or failure to cancel auto-renewal subscriptions prior to the billing date.

By purchasing any subscription, package, or utilizing the Service, you acknowledge and agree that you waive any right to a refund or chargeback, and that all transactions are fully rendered and non-refundable.

If you have any billing questions or concerns, please contact us by e-mail at hello@ibrasoft.com.